Hestia Black Signature Tee

Shipping Information

We ship from South Africa and aim to deliver your order as quickly and safely as possible.

Order Processing

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  Orders are processed within 1–3 business days
  
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  Orders are not processed on weekends or public holidays
  
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  During high-volume periods or drops, processing times may be slightly longer

South Africa Shipping

We offer nationwide delivery within South Africa.

Estimated delivery times:

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  Major cities: 2–5 business days
  
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  Outlying areas: 3–7 business days

International Shipping

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  We ship internationally from South Africa
  
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  Estimated delivery time: 7–21 business days
  
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  International customers are responsible for any customs duties, taxes, or import fees charged by their country
  
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  Delivery times may vary due to customs clearance

Tracking Your Order

Once your order has shipped, tracking information will be emailed to you. Please allow up to 24 hours for tracking updates to appear.

Lost, Delayed, or Stolen Packages

We are not responsible for packages once they have been marked as delivered by the courier.

If your order appears delayed or lost in transit, please contact the courier directly using your tracking number. You may also reach out to us at hestiaapparel08@gmail.com, and we’ll assist where possible.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Shipping Information & More Help

We’re here to make your shopping experience smooth from checkout to delivery.

Shipping Information

All orders are shipped from South Africa.

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  Orders are processed within 1–3 business days (excluding weekends and public holidays)
  
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  Delivery times vary depending on your location and selected shipping method
  
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  Once your order ships, you’ll receive a confirmation email with tracking details

Need Help With Your Order?

If you have questions about:

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  Shipping or delivery
  
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  Returns or exchanges
  
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  Order status
  
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  Sizing or product details
  

You can reach us at hestiaapparel08@gmail.com.

We aim to respond within 24–48 business hours.

Before Contacting Us

Please have the following ready to help us assist you faster:

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  Your order number
  
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  The email address used at checkout
  
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  A brief description of the issue

Additional Information

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  We are not responsible for delays caused by couriers or customs
  
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  Please ensure your shipping details are correct before completing checkout
  
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  For damaged or incorrect items, contact us within 48 hours of delivery